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REFUND POLICY

RETURNS & REFUNDS

OUR GUARANTEE

We have risk free 30-day guarantee ! Paint a master canvas without any prior experience or full refund. 

REFUND POLICY

It is your sole responsibility as the customer to confirm the accuracy of all data, graphics and content contained in your order prior to approving and submitting your order. Your order will print exactly the chosen canvasses as the information was entered and approved by you. We are not responsible for any incomplete or inaccurate information or for any typos associated with your order. 

Because of the custom nature of our canvas printing and product fulfilment processes, we CANNOT accept change of minds nor exchanges, or offer refunds for print on-demand orders once an order has been approved online and placed in our system.

If you make a mistake on your order, please contact us by sending us an e-mail to support@diypaintbynumberkits.com within 24 hours. We will try to help you in any way that we can.

HOW DO I RETURN SOMETHING

We offer returns for product that are either defective or damaged during shipping.

Our Returns Policy timeframe is 30 days from when an order arrives at your address.

Please feel free to contact us about returns support@diypaintbynumberkits.com

If you are unsatisfied with your order - please contact our support and we will do our best to help you out!

MISSING REFUND

If you haven’t received a refund yet, first check your bank account again.
There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at